Customer Service via Social Media Platforms (Signal Blog)

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	Signal Blog February 26, 2010 Customer Service via Social Media Platforms Posted by Holly Buttura on February 26, 2010 10:57 AM Customer service inquires are part of the job when utilizing social media in your business strategy. Here are 5 tips on how to handle praise, criticism and customer feedback. Be quick Be polite Be helpful Be ready to admit defeat Be proactive in building relationships For more details on each tip, visit socialsmallbiz.com Permalink	services design programming analytics & marketing managed services social media marketing portfolio Citi Performing Arts Center Cabot Cheese Smugglers' Notch Resort Blue Cross Blue Shield Zutano Hanover Theatre Telwares Agri-Mark Fresh Gourmet Biltmore Technologies Elemental Power HKMP National Life Group Foundation Pulmac Sarducci's Restaurant Vermont Quality Wood Products client list reading list Engage: The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success Socialnomics: How social media transforms the way we live and do business The Wealth of Networks: How Social Production Transforms Markets and Freedom The Tipping Point: How Little Things Can Make a Big Difference

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Signal Blog

February 26, 2010

Customer Service via Social Media Platforms